1. Eligibility
You must be at least 18 years of age to access the Site, place an order, or use our Services. The Site and Services are not intended for individuals under the age of 18.
2. Use of the Site
You can use the Site for personal purposes only. You agree not to:
- Use the Site for unlawful, fraudulent, or abusive purposes
- Attempt to gain unauthorised access to any systems or data
- Upload or transmit viruses, malicious code, or harmful content
- Misrepresent your identity or collect personal information without consent
We reserve the right to restrict, suspend, or terminate access to the Site at our discretion if these Terms are violated.
3. Account Responsibilities
If you choose to create an account, you are responsible for maintaining the confidentiality of your login information and for all activities conducted under your account. We reserve the right to suspend or terminate accounts that contain false, misleading, or incomplete information, or that violate these Terms.
4. Product Information
We do our best to keep product information, images, and descriptions accurate, but small differences may happen. Minor variations may occur, including differences in colour or appearance due to lighting, screen settings, or display conditions.
5. Pricing & Payment
All prices displayed on the Site exclude shipping fees, taxes, and customs duties unless stated otherwise. We accept payments via Visa, Mastercard, American Express, and PayPal. All payments are securely processed by authorised third-party payment processors. We do not store or have access to complete payment card details.
Refunds will not be issued for losses resulting from currency exchange rate fluctuations. Discounts, promotions, or coupon codes are subject to specific conditions and have no cash value.
6. Orders & Delivery
By placing an order, you submit an offer to purchase products from us. An order is considered accepted once an order confirmation email has been sent. Risk of loss and title to the products generally transfer once the order has been handed over to the shipping carrier.
Any claims regarding missing or damaged items must be submitted to [email protected] within 14 days of delivery.
7. Returns & Refunds
All returns and refunds are governed by our Return Policy, which forms an integral part of these Terms.
8. Intellectual Property
All content on the Site, including text, images, graphics, designs, logos, and trademarks, is owned by or licensed to Ylivanne and is protected by applicable intellectual property laws. No content may be used, reproduced, or distributed without prior written permission.
9. User Content
If you submit reviews or other content, you grant Ylivanne a worldwide, royalty-free, non-exclusive licence to use, display, and distribute such content in connection with the Site.
You are responsible for ensuring that any content you submit complies with applicable laws and does not infringe the rights of third parties.
10. Privacy
Your use of the Site is subject to our Privacy Policy, which explains how personal information is collected, used, and protected.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.
12. Electronic Communications
By using our Services, you consent to receive transactional and service-related communications from us electronically.
13. Disclaimers & Limitation of Liability
All products and the Site are provided on an "as is" and "as available" basis, to the extent permitted by applicable law. As far as the law allows, we aren't responsible for any indirect or unexpected issues from using the Site or Services.
14. Miscellaneous
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement: These Terms constitute the entire agreement between you and Ylivanne.
Modifications: We reserve the right to update or modify these Terms at any time.
Language: In the event of any discrepancy, the English version shall prevail.
15. Governing Law
This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United Kindom, as applicable, together with all other relevant local laws.
Company Information：MIDORO TECHNOLOGY LIMITED
Company Address：Office 403 Unit 39 St Olavs Court Business Centre, Lower Road, London, United Kingdom, SE16 2XB (THIS IS NOT A RETURNING ADDRESS)
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