1. Information We Collect
1.1 Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name
- Billing and shipping address
- Postal code
- Telephone number
- Email address
- Order and transaction details
Payments are processed securely by authorised third-party payment processors. We do not store or have access to full payment card details.
1.2 Information Collected Automatically
When you browse the Site, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and access times
This information is used primarily for website functionality, security, performance monitoring, and operational analysis.
2. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Enable essential website functions
- Improve site performance and usability
- Analyse site usage patterns
- Support security and fraud prevention
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.
3. How We Use Personal Information
We use personal information only when legally permitted and only to the extent necessary, including to:
- Process and fulfil orders
- Provide customer support
- Operate, maintain, and improve the Site
- Detect and prevent fraud or security issues
- Comply with applicable legal and regulatory obligations
We do not use personal information beyond what is necessary for your interaction with Ylivanne.
4. Information Sharing
We do not sell personal information. Personal information may be shared only in limited circumstances, including:
- With third-party service providers that assist with payment processing, order fulfilment, shipping, analytics, or customer support
- To comply with legal obligations, lawful requests, or regulatory requirements
- In connection with business transactions such as mergers, restructurings, or asset transfers
All third parties are required to handle personal information in accordance with applicable privacy and data protection laws.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal, accounting, or regulatory requirements.
6. Data Security
We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure. While no method of transmission or storage is completely secure, we regularly review and update our security practices.
7. Age Restriction
The Site and our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18.
8. International Data Transfers
Your personal information may be processed or stored in jurisdictions outside your place of residence. Where required by law, appropriate safeguards are applied to protect such information.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict certain processing activities.
California residents may have additional rights under the California Consumer Privacy Act (CCPA).
To exercise any applicable rights, please contact us at [email protected].
10. Do Not Track
The Site does not currently respond to "Do Not Track" browser signals, as there is no consistent industry standard for such signals.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
We encourage you to review this Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].
13. Governing Law
This section and all related disclaimers shall be interpreted and enforced in accordance with the laws of the United States, as applicable, together with all other relevant local laws. This includes, without limitation, the laws of the merchant's place of business registration (NY), the jurisdictions in which our business activities are conducted, and any legal, regulatory, or compliance obligations arising from the jurisdictions of our partners, acquirers, or third-party service providers.
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